Last updated: 08/05/2025
At Kimera Lounge Hotel, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection regulations, including the Turkish Personal Data Protection Law (KVKK).
This policy applies to anyone who visits our website www.kimerahotel.com or uses our services via the site.

1. Data We Collect and How

We may collect the following personal data through our website:

1. Your name and surname
2. Your email address and phone number
3. Your accommodation preferences and reservation dates
4. Your IP address, browser type, and session data (via cookies and analytics tools such as Google Analytics)

Please note: Kimera Lounge Hotel does not collect or store any credit card or payment information directly. All payment transactions are securely processed through a third-party reservation platform on a subdomain, using industry-standard encryption and compliance protocols.

2. Purpose of Processing Your Data

We process your data strictly for the following purposes:

1. To complete and manage your reservation
2. To respond to your inquiries and improve guest service
3. To evaluate and improve our website and services
4. To meet our legal obligations

We do not process your personal data beyond what is necessary and do not use it for profiling or automated decision-making.

3. Sharing Your Information

Your data may be shared, in a limited and secure manner, with third-party service providers that support our hotel operations:

1. Reservation platform providers
2. Web analytics providers (e.g., Google Analytics)

We do not sell, lease, or share your data with third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or disclosure.
Our website is SSL-encrypted.
Sensitive data, such as payment details, is not stored on our servers and is only processed via secure, PCI-DSS compliant platforms.

5. Data Retention

Your personal data is retained only as long as necessary to fulfill the purpose for which it was collected, and no longer than 2 years after your stay ends, unless otherwise required by law.
After this period, the data is securely deleted or anonymized.

6. Your Rights

According to the Turkish Personal Data Protection Law, you have the right to:

1. Request access to your personal data
2. Request correction or deletion
3. Object to the processing of your data
4. Request compensation if you suffer damage due to unlawful processing

To exercise these rights, you can contact us at info@kimerahotel.com.

7. Cookies

We use cookies to enhance your browsing experience and collect usage statistics through tools like Google Analytics.
These cookies track site performance anonymously and do not identify you personally.
You can disable cookies at any time through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy as required by law or operational changes. The latest version will always be available on our website.
By using our site, you accept the current version of this Privacy Policy.

9. Contact

If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:
info@kimerahotel.com
Ulupınar Mah. Çıralı Sok. No:492/1 Kemer – Antalya, Turkey